FAQ

You can reach us at: Email: support@ovvor.com Phone: 9709066860 Address: OVVOR, Koteshwor 32, Kathmandu, Nepal For additional inquiries, feel free to reach out to our support team!

Currently, OVVOR only ships within Nepal. International shipping is not available at this time.

If you receive a defective, damaged, or incorrect product, contact our support team within 3 days of delivery. We will arrange for a replacement or refund.

Yes, refunds are available for eligible returns and cancellations. Refunds are processed within 3 days after approval. Read our Refund Policy for more details.

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided link.

Standard shipping: 4 to 6 business days. Express delivery: Available for select locations at an additional cost. Delivery times may vary depending on your location and courier services.

Orders can be modified or canceled before they are processed by contacting our support team at support@ovvor.com or calling 9709066860. If the order has already been shipped, you may need to follow our Return Policy.

We accept various payment methods, including: Cash on Delivery (COD) Online payment via debit/credit cards Digital wallets

You can place an order by browsing our website, adding products to your cart, and proceeding to checkout. Follow the instructions to complete your purchase securely.

OVVOR is an e-commerce platform offering a wide range of high-quality products with secure payment options and reliable delivery services across Nepal.